In Montreal and in our very local cross cultural relationships, approximately 25% of our population belongs to a "visible minority" defined as "persons other than Aboriginals who are non-Caucasian in race or non-white in colour" by our Canadian Employment Equity Act.
A total of 25 ethnic origins and two Canadian official languages. French spoken by most in Montreal, followed by English and then by allophones (neither French or English). As the largest French-speaking Canadian province, we are still deeply attached to our cultural roots and language.
Cultural roots and cultural differences such as our French "joual", our roman catholic background, our Christmas traditions, our Montreal Canadians Hockey, our "vacances de la construction" our great artists such as Leonard Cohen and Céline Dion...
Failure to pay attention to our social structure, our social behavior and our cultural pluralism is guaranteed to damage your chances and expectations. In our very local cross cultural relationships, cultural intelligence is vital to effective, satisfying and rewarding personal and business relationships.
Our cross cultural environment is the very symbol of our identity. In the province of Québec, especially in Montreal and despite Bill 101, we joined our French and our English origins together with our Aboriginal heritage and created our very own cultural pluralism.
Cross cultural relationships influenced by our cultural roots, our multicultural population and our proximity to the United States. The unique strengths and unique perspectives of our many cultural groups help solve many problems and enrich many aspects of our lives.
A single cultural gaffe in an initial contact can reduce or eliminate the possibility of a second contact. In effect, a bad first impression can ruin the chances of a new relationship, a successful negotiation or an eminent business deal.
When your verbal and nonverbal communication style and approach takes our cross cultural etiquette and manners into account, you have made a giant step towards blending in our surroundings and winning our respect and our appreciation.
You may still feel like a stranger in a strange cross cultural environment, but you are less likely to be treated as one. Your most significant message, that you want to behave courteously in tune with our cross cultural communication style is clearly noted and highly appreciated.
1. Universalism - rules, codes, laws and generalizations.
2. Individualism - personal freedom, human rights, competitiveness.
3. Specificity - atomistic, reductive analytic, objective.
4. Achieved Status - what you've done, your track record.
5. Inner Direction - conscience and convictions are located inside.
6. Sequential Time - time is a race along a set course.
1. Particularism - exceptions, special circumstances, unique relations.
2.Communitarianism - social responsibility, harmonious relations, cooperation.
3. Diffusion - holistic, elaborative synthetic, relational
4. Ascribed Status - who you are, your potential and connections.
5. Outer Direction - examples and influences are located outside.
6. Synchronous Time - time is a dance of fine coordination.
HAMPDEN-TURNER, Charles, Fons TROMPENAARS (2000) Building Cross-Cultural Competence, 2nd Edition in 2002, West Sussex, published by John Wiley & Sons Ltd., England, p.11