Business Manners 7
Behind any of our business manners 7 are the famous words "Si c'était à refaire, je commencerais par la culture" Jean Monnet, founder of the European Community / l'Union européenne never wrote, never pronounced.
Heleǹe Ahrweiler is the journalist who, in an article published in Le Monde in 1998 wrote: "... si c'était à refaire, j'aurais commencé par la culture pourrait s'écrier Jean Monnet". Famous words written by Helene Ahrweiler and never pronounced by Jean Monnet.
That said, business manners 7 is about...
- Montreal is the second-largest primarily French-speaking city in the world after Paris.
- Joual is the name given to our conversational Québécois French, unmistakably different from France French.
- We are more demonstrative than English Canadians, more cordial too. It comes from our French ancestry.
- Almost seven out of ten Montrealers speak French.
- Half of our local population is bilingual in French and in English.
speak French and/or English with a local accent you might find disconcerting at first.
anglophones have become bilingual, immigrants are trilingual and
francophones have walked out of their cultural ghetto.
are opened immediately after they are received.
should reflect the image of your company.
- Gifts that are unique to your home country or region will always be appreciated.
should not be too expensive, ambiguous or subject to
employees cannot accept donations or presents in any way related to
- When possible, offer a gift that corresponds to the receiver’s tastes.
you are giving flowers, avoid red roses as they have romantic
connotations, and white lilies or chrysanthemums as they are
associated with funerals.
and kissing are not current business practices.
person in a higher position of authority or age should be the first
to extend a hand.
is not relevant. Men or women hold out their hand first.
are very present during first encounters as well as upon arrivals
should be frank, open, firm but not overpowering.
establish contact when someone is introduced or when an agreement is
- In Montreal we grant a lot of importance to courtesy and equality.
- It is not the title of a person or his or her status that determines our respect.
- Although present, hierarchy is less important than knowledge, expertise and decision-making ability.
- Our attitude towards hierarchy tends to be respectful and friendly rather than formal.
Culture shock is a phenomenon many people experience when they arrive at a new location. The
greater the cultural difference, the more difficult the adjustment.
The multicultural character of the City of Montreal does offer a wide range of many different business manners as well as many different cultural experiences and possibilities.
The visible such as our cuisine, our writings, our music, our cinema and the invisible such as our values, our ethics and our beliefs.